CV - Jesper Regel

Risk Manager

Familieretshuset | 2024 - present

As an advisory consultant, I bridge IT and legal teams to ensure regulatory compliance and implement innovative tools for a secure digital environment.

Technical Product Owner

Kredsløb | 2023-2024

Technical lead and PO on crossfunctional projects, managing and ensuring product ownership of company digital platforms and self-service e-ID solutions for kredslob.dk.

Subject matter expert with tech knowledge, bridging product, marketing, IT, and customer services. Collaborating with 3rd party stakeholders for securing and developing the optimal online experiences at Kredsløb for 300.000 users.

Senior Consultant

CGI | 2011 - 2023

Supervisor of a technical 2ndline support team of 2-5 temporary and full-time employees. • Successfully optimized procedures and handling complaints in a ITIL/Jira and servicedesk enviroment.

Achieved 98% SLA value using KPI data and effective process development to succeed in gaining a customer satisfaction of 10 out of 10

I coordinate risk assessments for new system implementations. Proactively identifying and mitigating vulnerabilities, threats, and integration risks. Developing AI regulatory compliance, optimizing ISO standards, and implementing dynamic risk control techniques based on industry frameworks for operational IT risk management.

Education, Certifications & Courses

MSEP certificate

Linkedin Microsoft certification 2025

AIQI ISO/IEC 42001

UKAS 2024

ITIL 2013

CGI Courses 2015

Bachelor in Information Studies

Aarhus University, 2003-2006

High School

Risskov Amtsgymnasium 1997